Fujitsu Fresco™ POS for Grocery
New, but not born yesterday. That’s Fujitsu Fresco™ POS for Grocery. Now you have a choice.
For years there have been too few choices for Grocery POS software solutions. Now, Fujitsu has created a new POS solution just for Grocery, full of capabilities and features you expect. Our new Fujitsu Fresco™ POS for Grocery solution is full of capabilities and features retailers expect including a fresh new User Interface, Pharmacy integration, secure payments, promotions, loyalty, in-store communication integration, and suite of back office applications and enterprise management tools. Fresco put’s complete control of your store’s POS in your hands and one set of solutions seamlessly integrated. It’s time for something new? That’s Fujitsu Fresco™ POS for Grocery.
A Single POS solution for all point of service areas in the Grocery Store
The Fujitsu Fresco solution provides a single Point of Sale (POS) solution for all service areas of the Grocery Store including front-end checkout, service desk/returns, in-store deli/café service, self- checkout, self-service kiosks, cash automation, and workforce task management technology. One solution suite, fully integrated.
Resolve system issues quickly and automatically
Fujitsu Integro™ technology delivers real-time systems monitoring and management all in one package and fully integrated with the Fujitsu Fresco solution. Fujitsu Integro technology detects, records and alerts in-store staff to any system issues as they arise. Fujitsu Integro “self-healing” technology is a fully automated recovery feature that can resolve issue with minimal disruption to the store and if not, helps staff resolve the issue through embedded scripts. For example, if a file or database issue occurs, (such as a corruption), Fujitsu Integro technology can automatically replicate and replace the suspect file or database without any intervention by store personnel or Help Desk. When external support is required, Fujitsu Integro technology automatically creates tickets at the support desk and can even automatically call for a technician to be dispatched.
Make simple system configuration changes on-the-fly
The Fujitsu Fresco POS for Grocery solution comes with an enterprise level Configuration Management that allows the retailer to make changes to standard system configurations and even the User Interface without any recoding or external 3rd party support. Enable/disable features, add/remove buttons all through a single web interface, then package and deploy those changes using Fujitsu Automated Software Maintenance (ASM) tool.
Automate software updates and rollouts
Fujitsu Automated Software Maintenance (ASM) is a completely native solution and fully integrated with the Fujitsu Fresco POS for Grocery. ASM enables retailers to rollout software updates to the Fujitsu Fresco POS for Grocery and all other Fujitsu retail Point of Service applications without any need for 3rd party support, services or external software. With ASM, retailers can remotely manage and verify application updates happened, rollback changes when necessary, monitor and manage rollouts across the stores from the enterprise. ASM can be used independently or in conjunction with other deployment tools used to distribute software across the enterprise.
Digital anthropology UI/UX design
The Fujitsu Fresco User Interface (UI), business logic and screen flows were developed using a world renowned “digital anthropology” methodology focused on how human beings interact with technology in the work place (and not in a lab). Well-designed UIs that make it easier for a cashier to quickly and accurately use POS and is a major factor in the overall system User Experience (UX). For example, within the Fujitsu Fresco UI, no more than two button presses are ever required for users to access desired functions. This improves usability, trainability, reduces errors and most importantly shortens the overall transaction time. This approach uncovers factors and influences that are not discoverable in a lab thus improving the overall usability, accuracy and service speed of PoS.
Workforce Task Management technology
The Fujitsu Fresco POS for Grocery solution embraces the world of IoT (Internet of Things) starting with one of the first ever native integration of wearable technology into a POS solution. Wearable Tech such as the Samsung® Gear S2 can receive alerts from the Fujitsu Fresco POS for Grocery enabling remote two-way communication between cashiers, supervisors and managers to help run the entire front-end checkout operation much more smoothly. Overrides, change requests, remote approvals are a button press away, calling supervisors or managers without the cashier ever leaving a customer or their station. Wearable technology is lower cost and less damage prone as compared to commonly used hand held devices. Driving the wearables is the Fujitsu remote application service which can be deployed on-premise (server) at the enterprise or cloud. The remote application service also provides an integration point for other applications across the store, or chain such as time and attendance, task scheduling, etc.
Hands-Free Cash Management Automation
Cashiers never need to handle cash. The Fujitsu Fresco POS for Grocery is fully integrated to our closed loop Cash Box module which comes in traditional coin and note handling as well as full recycling. This closed loop system communicates natively with the Fujitsu Fresco POS for Grocery and can be fully monitored via our Fujitsu Integro remote management solution. This is exactly the same technology we use on all of our SCO (Self-Checkout) systems. Cash Management is delivered through 3rd party solutions.
Pharmacy system integration with the Fujitsu Fresco POS for Grocery
Fujitsu Fresco Pharmacy integrates leading pharmacy solutions to a single POS transaction solution eliminating the need for parallel POS or redundant PIN entry and signature capture pads. Whether it’s OTC or prescription dispensing, Fujitsu Fresco Pharmacy has the interfaces for applying copayments or tracking prescriptions and pickup.
Accept EBT Cards and e-WIC Transactions with the Fujitsu Fresco POS for Grocery
Electronic Benefit Transfer (EBT), and Women, Infants and Children (WIC)/e-WIC support are essential capabilities included in the Fujitsu Fresco POS for Grocery including the ability to mix APL (Authorized Products List) and non APL items with EBT and non-EBT tenders in the same transaction.
Secure Payment Processing
The Fujitsu Fresco POS for Grocery solution follows an “externalized” encryption and tokenization POS defense model which completely insulates the Fujitsu Fresco POS for Grocery from the 3rd party payment service provider’s connections with the PIN pad and the Authorizer’s networks. The Fujitsu Fresco internal state objects and credit server passes transaction information only, requests card READs and receives only masked data or tokens and authorization status. The Fujitsu Fresco POS for Grocery has no access to PAN or Track 2 data, does not unencrypt PAN, does not accept manual PAN entry or card swipes (all handled externally to the Fujitsu Fresco POS for Grocery).
Fujitsu Fresco Back Office connects real-time sales data with the enterprise
Fujitsu Fresco Back Office can also be deployed with the Fujitsu StoreCENTER™ centralized store solution, providing a fully integrated and robust suite of customizable POS back office functions, reports and services. Deployable anywhere from store level, to the enterprise or cloud, the Fujitsu StoreCENTER solution provides real-time access to sales data via any web-browser whether for one store, any stores or all stores chain-wide. The Fuiitsu StoreCENTER solution also provides a single logical interface point for all enterprise system that requires real-time access to store sales data.
Customer Loyalty in-house and at your fingertips
Powered by the Fujitsu CustomerCENTER™ CRM Retail Suite, the Fujitsu Fresco POS for Grocery provides an enterprise level solution for capturing and managing customer specific information from the store level up to and across the enterprise, website, contact center and a third party API for access.
Manage Complex Promotions
The Fujitsu StoreCENTER™ Promotion Manager features the ability to create, maintain and remove promotional events including defining the promotion, applicable product groups, quantities, rules, discounts and time periods.
Simplified returns drives customer satisfaction and loyalty without exposing the store to fraud
Fully integrated with the Fujitsu Fresco POS for Grocery, is Fujitsu ReturnsCENTER™ solution which provides receipt lookup with or without a physical receipt, view original transaction information, capture and report returns “reason codes”, confirm correct returned product price when sold, provides controls of return limits based on customer return velocity or dollar amount, tracks returns processing, etc.
As a leading provider of Retail technology, Fujitsu offers one of the broadest ranges of software, hardware and managed services available today. Fujitsu also delivers Retail digital transformation capabilities through our Hybrid IT, Cloud, AI, Big Data, Analytics, Security, and Managed Business, Application, Infrastructure consulting and services. Our cross industry expertise, research and development provide the perfect environment for co-creation of solutions that uniquely fit each retailer’s specific needs. Let Fujitsu help you build and deliver your retail digital transformation strategy.